Privacy Policy
How we protect your data
Introduction
At Bergasoft, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use the Contro Discord bot and related services. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Discord Data
We collect Discord user IDs, server IDs, channel IDs, and message content only when necessary for bot functionality such as moderation, registration, and command execution.
Registration Information
When you register on a server using our bot, we may collect information such as your age, username, and any additional fields configured by server administrators.
Usage Analytics
We collect anonymous usage statistics including command usage, server activity, and performance metrics to improve our services.
How We Use Your Information
Service Functionality
To provide bot features including moderation, user registration, custom commands, and server management.
Analytics & Improvement
To analyze usage patterns and improve bot performance, reliability, and user experience.
Security & Safety
To detect and prevent abuse, spam, and violations of Discord's Terms of Service.
Support Services
To provide customer support and respond to inquiries about our services.
Data Protection & Security
Encryption
All data is encrypted in transit and at rest using industry-standard encryption methods.
Secure Storage
Data is stored on secure servers with regular backups and access controls.
Limited Access
Only authorized personnel have access to user data, and only when necessary for service operation.
Data Sharing & Third Parties
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
Your Rights
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
Response Time
We typically respond to privacy requests within 30 days.